Pet Owner Testimonials
Name: Paisley Breed: Golden Retriever |
"I was insured with Vetinsurance for only one month before I was told that my dog of 9
years had cancer. The stress of the ordeal was helped, knowing that I had insurance for
her. Unfortunately, I had no choice but to say goodbye to her. The professionalism and
compassion that Vetinsurance showed was unmatched to any other company I've dealt with.
They paid my claim, showed sincere compassion and sent a condolence card within one week.
How refreshing is it to have a company out there that does what they promise."
-Scott B. |
Claim Amount: $474.92 Treated For... Cancer Time to Process Claim: Within 48 hours |
Name: Titan Breed: Lab/Golden Retriever |
"I enrolled my lab cross, Titan, with Vetinsurance as soon as I adopted him. He was as
healthy as can be until he turned around 9 months old. That's when the mysterious
scratching started, followed by chronic ear infections and hot spots. Titan was
allergic to cats and house dust mites! The only two options were to either get rid of
the cats and vacuum the house 5 days a week (which was NOT going to happen), or try
treatment with weekly allergy serum injections and medication. The medication started
to work immediately and I'm happy to report that after almost 3 yrs of weekly treatment
injections, Titan is no longer on his allergy medication and the cats can cuddle up with him as
closely as they want without sending him into an itchy frenzy! The cost of the allergy
serum and medication over the past few years was expensive. If I hadn't enrolled “Titan”
with Vetinsurance, I would have been faced with a very difficult decision. I have made a total of 30
claims with Vetinsurance over the past few years. The process has always been simple, I receive my
cheques promptly in the mail, and the girls at the call center seem genuinely concerned about my
itchy fur-kid. My experiences with Vetinsurance over the years have been wonderful and I would
highly recommend their services."
Thank you Vetinsurance!
-Chris B. |
Claim Amount: $3402.14 Treated For... Allergies Time to Process Claim: Within 24 hours |
Name: Samson Breed: Golden Retriever |
"I am writing to you to thank you for processing Samson's claims so incredibly quickly.
I now am a walking ad for your company. I have always owned cats and a dog, but never
considered insuring them.
Samson comes from excellent lineage, but things happen, and when I got him I thought I had better look into insurance. The vet actually told me your company seemed a cut above - responsive, professional and fair. I went for it. I especially liked the $20,000 coverage, few questions asked. Well, as luck would NOT have it, Samson has had some pretty bad luck. He got pneumonia as a younger pup, and it maybe never quite went away. He collapsed recently and required a LONG time in the emergency clinic. After medication had little luck, lung surgery was performed. I cannot tell you how incredibly traumatic this was for my three kids, and for me. The care provided was amazing, and as the bills mounted, I kept clinging to the fact that mostly, I was insured for Samson. It made a HUGE difference to our ability to cope with this crisis. In the middle of all this, I called to clarify my coverage. Not only were your people efficient in explaining things to me, but they also asked if there was anything they could do to help, fax a form over, whatever. This made an incredible difference in my ability to cope at the time. Thank you. So, thanks for being so great to me, my kids and Samson. I have never had a sick animal before, and I hope never to have one again. You guys totally rock!"
-Mara C. |
Claim Amount: $7933.86 Treated For... Pneumonia Time to Process Claim: 4 Days |
Name: Bentley Breed: Wheaton/Schnoodle |
"Contrary to what might have been, Bentley is fit, healthy and in all respects
behaving like the big puppy he is.
The whole experience has made me far less cynical. In the first instance to my wife for going ahead, in spite of my protestations, and purchasing insurance for Bentley from your company; and secondly to your company for the support and encouragement you provided as we proceeded to work our way through the entire amount of the policy coverage in putting Bentley back together after his dreadful accident and complicated recovery. At every step of the process you exhibited genuine concern for us and gave no resistance or pushback to the very expensive claim that resulted. Furthermore when all was said and done, with the coverage exhausted, you were pleased to terminate the policy and issue a new one, without premium penalty, so that Bentley will have coverage should some other accident or illness befall him."
-Bob A. |
Claim Amount: $7625.67 Treated For... Hit By Car Time to Process Claim: 4 Days |
Name: Lola Breed: Crossbreed Pup |
"Lola…a true princess who doesn't like to swim, get her feet dirty but has no problem
eating anything left on the counter. Our puppy is our pride and joy. She offers an
unconditional love, forces us to stay active, and somehow takes up the majority of our
king size bed.
Although we love her, she's been known to get into some trouble! When she ate an entire chocolate cake and we had to rush her to the veterinarian. Even though we were terribly worried, we never had to think about money. We were able to provide Lola the treatment that she needed because we had the security of Vetinsurance. Lola is part of our family. We will do anything to take care of her, which isn't always an easy job! Vetinsurance gives us peace of mind and allows us to keep our family healthy and safe."
-Lori C. |
Claim Amount: $961.68 Treated For... Vomiting Blood Time to Process Claim: 9 Days |
Name: Pepper Breed: Beagle |
"Since the enrollment, Pepper went through surgeries due to unexpected illnesses and
injuries. I am extremely thankful for your service to cover the majority of the cost.
Especially, last October, he almost died from his spleen rupture. Having Vetinsurance
policy gave me peace of mind even during those times. Thanks to you, Pepper got
the emergency surgery he needed, and best of all, he made it through. Today, he is back
in good health. I tell my friends and associates about Pepper’s story, and I recommended
Vetinsurance to them, hoping that they will enroll for the sake of them and their pets.
If you ever need my reference for new clients, please let me know. Vetinsurance made a huge difference
not only in Pepper’s life, but in my life as well. He is 11-1/2 years old but he is still
my little baby. I can’t thank you enough for your support and service."
Thank you, thank you, thank you!!!
-Akiko Y. |
Claim Amount: $6538.00 Treated For... Spleen Rupture Time to Process Claim: 2 Weeks |
